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IDProjectCategoryView StatusDate SubmittedLast Update
0010294CentOS-7abrtpublic2016-02-02 00:402020-04-28 06:24
ReporterSumit Rai 
PriorityurgentSeverityblockReproducibilityalways
Status newResolutionopen 
Platformx86_64OSCentOS-7OS Version3.10.0-327.el7
Product Version7.2.1511 
Target VersionFixed in Version 
Summary0010294: abrt: Logs upload fail with error 'uReport data is invalid.'
DescriptionI am trying to report a kernel crash with gnome-abrt and logs upload is failing with error "

--- Running report_uReport ---
Server responded with an error: 'uReport data is invalid.'
reporter-ureport failed with exit code 1
('report_uReport' exited with 1)
Steps To Reproduce1. Open gnome-abrt tool
2. Click on the desired bug/event
3. Click report on the upper right corner of the screen

Expected Result:
ABRT must report the problem to CentOS bugzilla which is configured correctly in "Preferences"

Actual Result:
ABRT fails to report the event due to this bug.
Additional InformationuReport Configuration:
https://retrace.fedoraproject.org/faf
Tried With both settings: with and without "Verify SSL" checked.
This bug hits in both cases.


ABRT Event Logs:
2016-02-01-19:10:39> Looking for kernel package
2016-02-01-19:10:39 Kernel package kernel-3.10.0-327.el7.x86_64 found
2016-02-01-19:10:40> Failed to upload uReport to the server 'https://retrace.fedoraproject.org/faf' with curl: Could not resolve host: retrace.fedoraproject.org; Unknown error
2016-02-01-19:10:40 Error: curl_easy_perform: Couldn't resolve host name
2016-02-01-19:10:40 reporter-ureport failed with exit code 1
2016-02-01-19:10:40* ('report_uReport' exited with 1)
2016-02-01-19:11:19> Server responded with an error: 'uReport data is invalid.'
2016-02-01-19:11:19 reporter-ureport failed with exit code 1
2016-02-01-19:11:19* ('report_uReport' exited with 1)
2016-02-01-19:13:29> Looking for kernel package
2016-02-01-19:13:30 Kernel package kernel-3.10.0-327.el7.x86_64 found
2016-02-01-19:13:34> Server responded with an error: 'uReport data is invalid.'
2016-02-01-19:13:34 reporter-ureport failed with exit code 1
2016-02-01-19:13:34* ('report_uReport' exited with 1)
2016-02-01-19:13:54> Server responded with an error: 'uReport data is invalid.'
2016-02-01-19:13:54 reporter-ureport failed with exit code 1
2016-02-01-19:13:54* ('report_uReport' exited with 1)
2016-02-01-19:16:05> Looking for kernel package
2016-02-01-19:16:05 Kernel package kernel-3.10.0-327.el7.x86_64 found
2016-02-01-19:16:11> Server responded with an error: 'uReport data is invalid.'
2016-02-01-19:16:11 reporter-ureport failed with exit code 1
2016-02-01-19:16:11* ('report_uReport' exited with 1)
2016-02-02-05:52:07> Looking for kernel package
2016-02-02-05:52:07 Kernel package kernel-3.10.0-327.el7.x86_64 found
2016-02-02-05:52:16> Server responded with an error: 'uReport data is invalid.'
2016-02-02-05:52:17 reporter-ureport failed with exit code 1
2016-02-02-05:52:17* ('report_uReport' exited with 1)
2016-02-02-05:56:53> Looking for kernel package
2016-02-02-05:56:53 Kernel package kernel-3.10.0-327.el7.x86_64 found
2016-02-02-05:56:59> Server responded with an error: 'uReport data is invalid.'
2016-02-02-05:56:59 reporter-ureport failed with exit code 1
2016-02-02-05:56:59* ('report_uReport' exited with 1)
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Activities

krayser

krayser

2016-05-12 20:30

reporter   ~0026520

The same thing:

--- Running report_uReport ---
Server responded with an error: 'uReport data is invalid.'
reporter-ureport failed with exit code 1
('report_uReport' exited with 1)

in "vim /etc/libreport/events/report_CentOSBugTracker.conf"

Mantisbt_MantisbtURL = https://bugs.centos.org
Mantisbt_Login = myusername
Mantisbt_Password = mypasword
Mantisbt_SSLVerify = yes
REDEYE

REDEYE

2018-08-04 17:36

reporter   ~0032433

Same thing...............any solution there......??

Server responded with an error: 'uReport data is invalid.'
reporter-ureport failed with exit code 1
('report_uReport' exited with 1)
TuxHandwerker

TuxHandwerker

2020-04-28 06:24

reporter   ~0036784

In my case the report will contains control chars.
I think this is the reason why it fails.
Run reporter-ureport -vvv in the problem directory.

Issue History

Date Modified Username Field Change
2016-02-02 00:40 Sumit Rai New Issue
2016-05-12 20:30 krayser Note Added: 0026520
2018-08-04 17:36 REDEYE Note Added: 0032433
2020-04-28 06:24 TuxHandwerker Note Added: 0036784