0014112: Proxy temporariamente travado

ID	Project	Category	View Status	Date Submitted	Last Update

0014112	CentOS-6	squid	public	2017-11-10 16:49	2017-11-14 12:40

Reporter	mario.arthur
Priority	normal	Severity	crash	Reproducibility	always
Status	new	Resolution	open
Platform	Virtual	OS	Centos	OS Version	6.9
Product Version	6.9
Target Version		Fixed in Version

Summary	0014112: Proxy temporariamente travado
Description	Há alguns meses, começaram a ocorrer problemas com a navegação dos usuários, os quais informavam erro no navegador (Falha na conexão com o proxy). Depois de alguns minutos, o serviço normaliza e o acesso a internet volta a funcionar.
Steps To Reproduce	Junto ao Cache.Log encontrei as linhas abaixo relacionados a problemas de "Loop detection", sendo que são várias. Segue: 2017/11/10 07:05:34\| WARNING: Forwarding loop detected for: GET / HTTP/1.1 Accept: / User-Agent: Microsoft Office 2014 X-MSEdge-AppID: officehub X-OCAS-Platform: winrt X-OCAS-Build: 16.0.8414 X-MSEdge-IG: 76CD11DF-E685-41E4-AD8F-35BF018FE2F9 Accept-Encoding: gzip, deflate Host: 192.168.0.1:3128 Via: 1.1 servidor (squid/3.1.23), 1.1 servidor(squid/3.1.23) X-Forwarded-For: 192.168.0.120, 192.168.0.1 Cache-Control: no-cache Connection: keep-alive O que chama a atenção é linha referente ao Office 2014.
Additional Information	Ao que indica, quando começa a ocorrer estes eventos, ocorre o problema com a navegação e o squid apresenta erro.
Tags	No tags attached.

tigalch 2017-11-12 19:26 manager ~0030564	in english please!

mario.arthur 2017-11-14 12:40 reporter ~0030571	Hi, Sorry! I have a problem with a Squid Server. In some moments, occurs some failures with the connection from the clients, and the users complains that the access to the internet is broken. In the Squid, in the file cache.log, i founded this: 2017/11/10 07:05:34\| WARNING: Forwarding loop detected for: GET / HTTP/1.1 Accept: / User-Agent: Microsoft Office 2014 X-MSEdge-AppID: officehub X-OCAS-Platform: winrt X-OCAS-Build: 16.0.8414 X-MSEdge-IG: 76CD11DF-E685-41E4-AD8F-35BF018FE2F9 Accept-Encoding: gzip, deflate Host: 192.168.0.1:3128 Via: 1.1 servidor (squid/3.1.23), 1.1 servidor(squid/3.1.23) X-Forwarded-For: 192.168.0.120, 192.168.0.1 Cache-Control: no-cache Connection: keep-alive When this loop detection appear, the issue happen. I notice, that something about MS Office 2014. There is a lot lines like this. I don't what is it. Can you help us? Thanks

Date Modified	Username	Field
2017-11-10 16:49	mario.arthur	New Issue
2017-11-12 19:26	tigalch	Note Added: 0030564
2017-11-14 12:40	mario.arthur	Note Added: 0030571