View Issue Details

IDProjectCategoryView StatusLast Update
0014112CentOS-6squidpublic2017-11-14 12:40
Reportermario.arthur 
PrioritynormalSeveritycrashReproducibilityalways
Status newResolutionopen 
PlatformVirtualOSCentos OS Version6.9
Product Version6.9 
Target VersionFixed in Version 
Summary0014112: Proxy temporariamente travado
DescriptionHá alguns meses, começaram a ocorrer problemas com a navegação dos usuários, os quais informavam erro no navegador (Falha na conexão com o proxy). Depois de alguns minutos, o serviço normaliza e o acesso a internet volta a funcionar.
Steps To ReproduceJunto ao Cache.Log encontrei as linhas abaixo relacionados a problemas de "Loop detection", sendo que são várias. Segue:

2017/11/10 07:05:34| WARNING: Forwarding loop detected for:
GET / HTTP/1.1
Accept: */*
User-Agent: Microsoft Office 2014
X-MSEdge-AppID: officehub
X-OCAS-Platform: winrt
X-OCAS-Build: 16.0.8414
X-MSEdge-IG: 76CD11DF-E685-41E4-AD8F-35BF018FE2F9
Accept-Encoding: gzip, deflate
Host: 192.168.0.1:3128
Via: 1.1 servidor (squid/3.1.23), 1.1 servidor(squid/3.1.23)
X-Forwarded-For: 192.168.0.120, 192.168.0.1
Cache-Control: no-cache
Connection: keep-alive

O que chama a atenção é linha referente ao Office 2014.
Additional InformationAo que indica, quando começa a ocorrer estes eventos, ocorre o problema com a navegação e o squid apresenta erro.
TagsNo tags attached.

Activities

tigalch

tigalch

2017-11-12 19:26

manager   ~0030564

in english please!
mario.arthur

mario.arthur

2017-11-14 12:40

reporter   ~0030571

Hi, Sorry!

I have a problem with a Squid Server. In some moments, occurs some failures with the connection from the clients, and the users complains that the access to the internet is broken. In the Squid, in the file cache.log, i founded this:

2017/11/10 07:05:34| WARNING: Forwarding loop detected for:
GET / HTTP/1.1
Accept: */*
User-Agent: Microsoft Office 2014
X-MSEdge-AppID: officehub
X-OCAS-Platform: winrt
X-OCAS-Build: 16.0.8414
X-MSEdge-IG: 76CD11DF-E685-41E4-AD8F-35BF018FE2F9
Accept-Encoding: gzip, deflate
Host: 192.168.0.1:3128
Via: 1.1 servidor (squid/3.1.23), 1.1 servidor(squid/3.1.23)
X-Forwarded-For: 192.168.0.120, 192.168.0.1
Cache-Control: no-cache
Connection: keep-alive

When this loop detection appear, the issue happen. I notice, that something about MS Office 2014. There is a lot lines like this. I don't what is it. Can you help us?

Thanks

Issue History

Date Modified Username Field Change
2017-11-10 16:49 mario.arthur New Issue
2017-11-12 19:26 tigalch Note Added: 0030564
2017-11-14 12:40 mario.arthur Note Added: 0030571