View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0016326 | CentOS-7 | system-config-printer | public | 2019-08-09 11:46 | 2020-04-19 14:57 |
Reporter | nikolatesla | Assigned To | |||
Priority | normal | Severity | minor | Reproducibility | have not tried |
Status | new | Resolution | open | ||
OS Version | 7 | ||||
Summary | 0016326: [abrt] system-config-printer: jobviewer.py:999:display_auth_info_dialog:KeyError: 'auth-info-required' | ||||
Description | Version-Release number of selected component: system-config-printer-1.4.1-21.el7 Truncated backtrace: jobviewer.py:999:display_auth_info_dialog:KeyError: 'auth-info-required' Traceback (most recent call last): File "/usr/share/system-config-printer/jobviewer.py", line 1465, in on_job_authenticate_activate self.display_auth_info_dialog (jobid) File "/usr/share/system-config-printer/jobviewer.py", line 999, in display_auth_info_dialog auth_info_required = data['auth-info-required'] KeyError: 'auth-info-required' Local variables in innermost frame: job: 17 data: {'job-name': u'Test Page', 'job-printer-uri': u'ipp://localhost:631/printers/Lexmark-MX720', 'device-uri': u'smb://10.201.2.76/printer', 'job-originating-user-name': u'root', 'attributes-charset': u'utf-8', 'job-k-octets': 1, '_status_text': 'Held for authentication', 'attributes-natural-language': u'en-us', 'job-printer-name': u'Lexmark-MX720', 'time-at-creation': 1565338602, 'job-hold-until': u'auth-info-required', 'job-state': 4} self: <jobviewer.JobViewer object at 0x7f33540fad70 (jobviewer+JobViewer at 0x15fb040)> keyring_attrs: None | ||||
Additional Information | reporter: libreport-2.1.11.1 cmdline: /usr/bin/python /usr/share/system-config-printer/system-config-printer.py dso_list: system-config-printer-libs-1.4.1-21.el7.noarch executable: /usr/share/system-config-printer/system-config-printer.py kernel: 3.10.0-957.27.2.el7.x86_64 pkg_fingerprint: 24C6 A8A7 F4A8 0EB5 pkg_vendor: CentOS reproducible: The problem is reproducible runlevel: N 5 type: Python uid: 0 | ||||
Tags | No tags attached. | ||||
abrt_hash | 73b0ef7bfbebf2201c908d1d8f6e88fa05f0be4d | ||||
URL | https://retrace.fedoraproject.org/faf/reports/bthash/dca0fa45e4abfadef2fd925d1ecaecd9d7fec44f | ||||
backtrace (1,023 bytes)
jobviewer.py:999:display_auth_info_dialog:KeyError: 'auth-info-required' Traceback (most recent call last): File "/usr/share/system-config-printer/jobviewer.py", line 1465, in on_job_authenticate_activate self.display_auth_info_dialog (jobid) File "/usr/share/system-config-printer/jobviewer.py", line 999, in display_auth_info_dialog auth_info_required = data['auth-info-required'] KeyError: 'auth-info-required' Local variables in innermost frame: job: 17 data: {'job-name': u'Test Page', 'job-printer-uri': u'ipp://localhost:631/printers/Lexmark-MX720', 'device-uri': u'smb://10.201.2.76/printer', 'job-originating-user-name': u'root', 'attributes-charset': u'utf-8', 'job-k-octets': 1, '_status_text': 'Held for authentication', 'attributes-natural-language': u'en-us', 'job-printer-name': u'Lexmark-MX720', 'time-at-creation': 1565338602, 'job-hold-until': u'auth-info-required', 'job-state': 4} self: <jobviewer.JobViewer object at 0x7f33540fad70 (jobviewer+JobViewer at 0x15fb040)> keyring_attrs: None environ (3,209 bytes)
GNOME_DESKTOP_SESSION_ID=this-is-deprecated GJS_DEBUG_OUTPUT=stderr XDG_CURRENT_DESKTOP=GNOME-Classic:GNOME LESSOPEN=||/usr/bin/lesspipe.sh %s XDG_SESSION_TYPE=x11 QT_IM_MODULE=xim LOGNAME=nikola USER=nikola HOME=/root XDG_VTNR=1 PATH=/usr/condabin:/usr/local/bin:/usr/local/sbin:/usr/bin:/usr/sbin:/bin:/sbin:/home/nikola/.local/bin:/home/nikola/bin DISPLAY=:0 SSH_AGENT_PID=3225 LANG=en_US.UTF-8 TERM=xterm-256color SHELL=/bin/bash XAUTHORITY=/root/.xauthsJQ4oS SESSION_MANAGER=local/unix:@/tmp/.ICE-unix/3044,unix/unix:/tmp/.ICE-unix/3044 SHLVL=3 HISTSIZE=1000 WINDOWPATH=1 IMSETTINGS_INTEGRATE_DESKTOP=yes USERNAME=nikola IMSETTINGS_MODULE=none XDG_RUNTIME_DIR=/run/user/1000 SSH_AUTH_SOCK=/run/user/1000/keyring/ssh VTE_VERSION=5202 GDMSESSION=gnome-classic XMODIFIERS=@im=none GNOME_SHELL_SESSION_MODE=classic MAIL=/var/spool/mail/nikola QT_GRAPHICSSYSTEM_CHECKED=1 CONDA_SHLVL=0 XDG_SESSION_ID=2 DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-fpcWkkvDkk,guid=2a0702063216cb0ccb58a8035d492728 DESKTOP_SESSION=gnome-classic GNOME_TERMINAL_SERVICE=:1.114 XDG_SEAT=seat0 HOSTNAME=localhost.localdomain GDM_LANG=en_US.UTF-8 HISTCONTROL=ignoredups XDG_DATA_DIRS=/home/nikola/.local/share/flatpak/exports/share/:/var/lib/flatpak/exports/share/:/usr/local/share/:/usr/share/ PWD=/home/nikola COLORTERM=truecolor XDG_MENU_PREFIX=gnome- XDG_SESSION_DESKTOP=gnome-classic LS_COLORS=rs=0:di=38;5;27:ln=38;5;51:mh=44;38;5;15:pi=40;38;5;11:so=38;5;13:do=38;5;5:bd=48;5;232;38;5;11:cd=48;5;232;38;5;3:or=48;5;232;38;5;9:mi=05;48;5;232;38;5;15:su=48;5;196;38;5;15:sg=48;5;11;38;5;16:ca=48;5;196;38;5;226:tw=48;5;10;38;5;16:ow=48;5;10;38;5;21:st=48;5;21;38;5;15:ex=38;5;34:*.tar=38;5;9:*.tgz=38;5;9:*.arc=38;5;9:*.arj=38;5;9:*.taz=38;5;9:*.lha=38;5;9:*.lz4=38;5;9:*.lzh=38;5;9:*.lzma=38;5;9:*.tlz=38;5;9:*.txz=38;5;9:*.tzo=38;5;9:*.t7z=38;5;9:*.zip=38;5;9:*.z=38;5;9:*.Z=38;5;9:*.dz=38;5;9:*.gz=38;5;9:*.lrz=38;5;9:*.lz=38;5;9:*.lzo=38;5;9:*.xz=38;5;9:*.bz2=38;5;9:*.bz=38;5;9:*.tbz=38;5;9:*.tbz2=38;5;9:*.tz=38;5;9:*.deb=38;5;9:*.rpm=38;5;9:*.jar=38;5;9:*.war=38;5;9:*.ear=38;5;9:*.sar=38;5;9:*.rar=38;5;9:*.alz=38;5;9:*.ace=38;5;9:*.zoo=38;5;9:*.cpio=38;5;9:*.7z=38;5;9:*.rz=38;5;9:*.cab=38;5;9:*.jpg=38;5;13:*.jpeg=38;5;13:*.gif=38;5;13:*.bmp=38;5;13:*.pbm=38;5;13:*.pgm=38;5;13:*.ppm=38;5;13:*.tga=38;5;13:*.xbm=38;5;13:*.xpm=38;5;13:*.tif=38;5;13:*.tiff=38;5;13:*.png=38;5;13:*.svg=38;5;13:*.svgz=38;5;13:*.mng=38;5;13:*.pcx=38;5;13:*.mov=38;5;13:*.mpg=38;5;13:*.mpeg=38;5;13:*.m2v=38;5;13:*.mkv=38;5;13:*.webm=38;5;13:*.ogm=38;5;13:*.mp4=38;5;13:*.m4v=38;5;13:*.mp4v=38;5;13:*.vob=38;5;13:*.qt=38;5;13:*.nuv=38;5;13:*.wmv=38;5;13:*.asf=38;5;13:*.rm=38;5;13:*.rmvb=38;5;13:*.flc=38;5;13:*.avi=38;5;13:*.fli=38;5;13:*.flv=38;5;13:*.gl=38;5;13:*.dl=38;5;13:*.xcf=38;5;13:*.xwd=38;5;13:*.yuv=38;5;13:*.cgm=38;5;13:*.emf=38;5;13:*.axv=38;5;13:*.anx=38;5;13:*.ogv=38;5;13:*.ogx=38;5;13:*.aac=38;5;45:*.au=38;5;45:*.flac=38;5;45:*.mid=38;5;45:*.midi=38;5;45:*.mka=38;5;45:*.mp3=38;5;45:*.mpc=38;5;45:*.ogg=38;5;45:*.ra=38;5;45:*.wav=38;5;45:*.axa=38;5;45:*.oga=38;5;45:*.spx=38;5;45:*.xspf=38;5;45: GJS_DEBUG_TOPICS=JS ERROR;JS LOG GNOME_TERMINAL_SCREEN=/org/gnome/Terminal/screen/5219d727_ce7f_4a40_b58f_96081af39517 |
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Another user experienced a similar problem: authenticate print job via system-config-printer reporter: libreport-2.1.11.1 cmdline: /usr/bin/python /usr/share/system-config-printer/system-config-printer.py dso_list: system-config-printer-libs-1.4.1-21.el7.noarch executable: /usr/share/system-config-printer/system-config-printer.py kernel: 3.10.0-957.27.2.el7.x86_64 package: system-config-printer-1.4.1-21.el7 pkg_fingerprint: 24C6 A8A7 F4A8 0EB5 pkg_vendor: CentOS reason: jobviewer.py:999:display_auth_info_dialog:KeyError: 'auth-info-required' reproducible: The problem is reproducible runlevel: N 5 type: Python uid: 2072 |
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Another user experienced a similar problem: From printer queue, choose menu option "Autenticate". The crash occurs and it becomes impossible to authenticate for printing. reporter: libreport-2.1.11.1 cmdline: /usr/bin/python /usr/share/system-config-printer/system-config-printer.py dso_list: system-config-printer-libs-1.4.1-21.el7.noarch executable: /usr/share/system-config-printer/system-config-printer.py kernel: 3.10.0-957.27.2.el7.x86_64 package: system-config-printer-1.4.1-21.el7 pkg_fingerprint: 24C6 A8A7 F4A8 0EB5 pkg_vendor: CentOS reason: jobviewer.py:999:display_auth_info_dialog:KeyError: 'auth-info-required' reproducible: Not sure how to reproduce the problem runlevel: N 5 type: Python uid: 1000 |
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Another user experienced a similar problem: I tried to print a pdf file to a Ricoh MP C4504 PXL printer configured with the ppd file with this info in the header: *PPD-Adobe: "4.3" *% *% Printer Description file *% for "Ricoh MP C4504 PXL" *% *% CreationDate: 2016/05/23do a *% Modified: 2016/08/31 *% *% java.util.zip.CRC32: a831b93e *% *% COPYRIGHT (C) 2016 RICOH COMPANY, LTD. The printer then asked me for credentials. I go to the printer queue and do a right clic over the job and then I selected authenticate. At this point the problem in the printer package appears. reporter: libreport-2.1.11.1 cmdline: /usr/bin/python /usr/share/system-config-printer/system-config-printer.py dso_list: system-config-printer-libs-1.4.1-21.el7.noarch executable: /usr/share/system-config-printer/system-config-printer.py kernel: 3.10.0-957.27.2.el7.x86_64 package: system-config-printer-1.4.1-21.el7 pkg_fingerprint: 24C6 A8A7 F4A8 0EB5 pkg_vendor: CentOS reason: jobviewer.py:999:display_auth_info_dialog:KeyError: 'auth-info-required' reproducible: The problem is reproducible runlevel: N 5 type: Python uid: 1002 |
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Another user experienced a similar problem: wrong user credentials, I think. authorization is required, but not clear who need to authorize, no option to reenter crendentials to autorize reporter: libreport-2.1.11.1 cmdline: /usr/bin/python /usr/share/system-config-printer/system-config-printer.py dso_list: system-config-printer-libs-1.4.1-21.el7.noarch executable: /usr/share/system-config-printer/system-config-printer.py kernel: 3.10.0-1062.18.1.el7.x86_64 package: system-config-printer-1.4.1-21.el7 pkg_fingerprint: 24C6 A8A7 F4A8 0EB5 pkg_vendor: CentOS reason: jobviewer.py:999:display_auth_info_dialog:KeyError: 'auth-info-required' reproducible: The problem is reproducible runlevel: N 5 type: Python uid: 1000 |
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Date Modified | Username | Field | Change |
---|---|---|---|
2019-08-09 11:46 | nikolatesla | New Issue | |
2019-08-09 11:46 | nikolatesla | File Added: backtrace | |
2019-08-09 11:46 | nikolatesla | File Added: environ | |
2019-08-09 11:46 | nikolatesla | File Added: machineid | |
2019-08-21 11:09 | trotsky | Note Added: 0035008 | |
2019-09-06 17:54 | jcferreira | Note Added: 0035079 | |
2019-09-12 22:24 | jmonse | Note Added: 0035096 | |
2020-04-19 14:57 | 1krayser1 | Note Added: 0036714 |