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IDProjectCategoryView StatusDate SubmittedLast Update
0016495CentOS-7kernelpublic2019-09-30 10:392021-07-29 16:27
Reporterkadafax Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status acknowledgedResolutionopen 
Product Version7.7-1908 
Summary0016495: ixgbe and kernel 3.10.0-1062.1.1.el7.x86_64 spam "Warning firmware error detected FWSM: 0x00000000" message every seconds
DescriptionCentos 7.7 fully updated
On kernel 3.10.0-1062.1.1.el7.x86_64 the following message is spamming logs every second:
Warning firmware error detected FWSM: 0x00000000

The network seems to be working.

The server is a Dell PowerEdge R510 (fully firmwares updated) and the NIC:
Intel Corporation 82599 10 Gigabit TN Network Connection (rev 01)

Reverting to 3.10.0-957.12.1.el7.x86_64 make this problem disappears.
Steps To ReproduceUse a system with this NIC, upgrade to 3.10.0-1062.1.1.el7.x86_64 and watch the logs.
TagsNo tags attached.
abrt_hash
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Relationships

has duplicate 0018261 acknowledgedIssue Tracker ixgbe 0000:81:00.1: Warning firmware error detected FWSM: 0xFFFFFFFF 

Activities

nixma

nixma

2019-09-30 22:13

reporter   ~0035271

Not a CentOS user, but searched for this on Google because it happened today to me on Debian. Suddenly network was down and that dmesg spam, soft reboot has resolved the problem.

I find it a weird coincidence.

Linux kernel 5.0.21-1-pve, but I think the kernel version is unrelated here.
Screenshot from 2019-09-30 22-08-42.png (18,099 bytes)   
Screenshot from 2019-09-30 22-08-42.png (18,099 bytes)   
pgreco

pgreco

2019-09-30 22:53

developer   ~0035272

Which firmware version in those ixgbe?
I've found that certain driver require certain specific firmware versions...
kadafax

kadafax

2019-10-01 10:37

reporter   ~0035279

Here it is:

driver: ixgbe
version: 5.1.0-k-rh7.6
firmware-version: 0x800001a5, 16.5.20
nixma

nixma

2019-10-01 13:19

reporter   ~0035285

Same here

# ethtool -i enp5s0f0
driver: ixgbe
version: 5.1.0-k
firmware-version: 0x000118b3
expansion-rom-version:
bus-info: 0000:05:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes
vslknsgr

vslknsgr

2021-07-28 11:37

reporter   ~0038551

Hello Team,
We are facing the same issue please help on that
toracat

toracat

2021-07-29 16:27

manager   ~0038555

According to https://access.redhat.com/solutions/5068871 , the solution is to upgrade the Ixgbe NIC firmware to the latest.

Issue History

Date Modified Username Field Change
2019-09-30 10:39 kadafax New Issue
2019-09-30 22:13 nixma File Added: Screenshot from 2019-09-30 22-08-42.png
2019-09-30 22:13 nixma Note Added: 0035271
2019-09-30 22:53 pgreco Note Added: 0035272
2019-10-01 10:37 kadafax Note Added: 0035279
2019-10-01 13:19 nixma Note Added: 0035285
2021-07-28 11:37 vslknsgr Note Added: 0038551
2021-07-29 16:25 toracat Relationship added has duplicate 0018261
2021-07-29 16:26 toracat Status new => acknowledged
2021-07-29 16:27 toracat Note Added: 0038555