View Issue Details

IDProjectCategoryView StatusLast Update
0016723CentOS-7gnome-shellpublic2019-11-12 16:00
Status newResolutionopen 
Product Version7.7-1908 
Target VersionFixed in Version 
Summary0016723: Hardware volume control on headset changes only default audio device volume
DescriptionWhen connecting USB headset with hardware volume control (i.e. Plantronics Blackwire series) only default audio volume is being controlled. It might become an issue if default audio device is set to different output device than headset.

The issue was identified in GNOME Shell (mutter component) and resolved for GNOME 3.33:

However it seems there is no fix for this issue in previous GNOME releases. Since CentOS is using GNOME 3.28 the fix might need to be backported.

Steps To Reproduce1. Connect headset (i.e. Plantronics Blackwire) to USB headset
2. Connect second headset (or speaker) to USB port
3. Go to GNOME settings->sound->output and select audio device connected in step 2)
4. Change audio volume using hardware volume control on headset connected in step 1)
Additional InformationIssue was resolved for GNOME 3.33:

Already confirmed that on Ubuntu 19.10 (which is using newer GNOME version) the problem does not exist.




2019-11-12 16:00

manager   ~0035678

CentOS is a rebuild of the sources used to create RHEL. We do not modify anything except to remove branding and logos. You will need to submit your request to Redhat via and if/when RH accepts it and incorporates it into RHEL and releases a patched version, then CentOS will pick it up and rebuild it.

Issue History

Date Modified Username Field Change
2019-11-12 15:43 shepherd007 New Issue
2019-11-12 15:43 shepherd007 Tag Attached: gnome-shell
2019-11-12 16:00 TrevorH Note Added: 0035678