View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0018264||CentOS-7||hplip||public||2021-07-31 03:05||2021-08-03 22:41|
|Status||closed||Resolution||unable to reproduce|
|Summary||0018264: ABRT issue with hplip|
|Description||Today ABRT gave me an alert about hplip|
systemtray.py:795:notifierActivated:GError: GDBus.Error:org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying
For whatever reason, I have never been able to successfully send a report, it always fails and I've given up trying.
I also aware that hplip 3.15.9 is not the default that comes with Centos7 and, therefore, this may be an expected mis-match. But, given that I have been using this version for quite awhile, getting the ABRT now seems odd.
I was printing a 14 page pdf and at the end I got the ABRT rather than the usual pop-up saving job finished.
I am sending primarily to let you decide if you want to look at this further or ignore for whatever reason. If you want, I can make a gzipped tarball to send to you.
|Steps To Reproduce||N/A|
hplip*3.15.9-5.el7 is the default from CentOS so that is not an issue.
the main issues are that a) without a reproducer probably no one can help and b) RHEL 7 and by matter of consequence CentOS 7 are in their last stage of life before being EOL and only "important" bugfixes ( mostly security related ) are accepted by RedHat.
If you can share the problematic PDF I can at least confirm that there is a general issue and not something more related to your particular installation
Thank you for prompt reply.
The pdf is a friend's Turbo Tax return and I really shouldn't share it. For what it is worth, I've printer far longer pdfs from Turbo Tax without any problem.
I also made a mistake in my reporting versions. 188.8.131.52.el7 is the Centos7 default. Because I am using a printer that 184.108.40.206.el7 doesn't know about 3.18.5. Apologies
I can make a gzipped of the material in /var/spool/abrt/Python-2021-07-30-17:30:48-2995 if you would like. I can also try printing again to see if it repeats (too late tonight as folks are sleeping here and printers make too much noise)
I am aware that Centos7 is marching towards its EOL. The main reason I submitted was in case it proved to be something that flagged some for Centos8 or Centos9
Not so prompt I am afraid but I was out of grid for a while.
That stuff from /abrt does not help me at all.
I suggest attempting to print from another application. for instance on my PC running C7, printing from acroread crashed always but printing from okular worked fine
You may say "not so prompt" but I can assure you that your response was alot faster than other issues I have reported. I have notes that you worked on issue 0017859 about selinux barking about cups-pk-helper and you and your team were pretty responsive then.
I won't send the info given that you said it wouldn't help you. I had a feeling it might not as I didn't enclose on the original submission.
I will try your suggestion of "printing from another application" though I will have to install okular to try this. I will also try on my Mac to test a different opSys and application (preview?)
I will let you know the results when we in SoCal are into the next day (as opposed to just being past midnight)
I repeated the printing the I did it before (printing from evince). Twice. No errors.
So either it was a POM issue or I was doing something else on the computer that somehow interfered.
I think you can close this as "not repeatable"
Thank you for your help,
|2021-07-31 03:05||pnewell||New Issue|
|2021-08-03 06:55||ManuelWolfshant||Note Added: 0038560|
|2021-08-03 07:07||pnewell||Note Added: 0038561|
|2021-08-03 08:03||ManuelWolfshant||Note Added: 0038562|
|2021-08-03 08:13||pnewell||Note Added: 0038564|
|2021-08-03 20:27||pnewell||Note Added: 0038566|
|2021-08-03 21:43||Kenai||Tag Attached: "Network"|
|2021-08-03 21:44||Kenai||Issue cloned: 0018267|
|2021-08-03 22:41||ManuelWolfshant||Status||new => closed|
|2021-08-03 22:41||ManuelWolfshant||Resolution||open => unable to reproduce|